What aspect of supplier performance is typically communicated back to suppliers?

Qualitative performance evaluations play a crucial role in supplier performance communication. This aspect typically includes feedback regarding a supplier's quality of products, adherence to delivery schedules, responsiveness to inquiries, and overall working relationship. By providing qualitative performance evaluations to suppliers, organizations can foster a productive dialogue that enables suppliers to understand their strengths and areas for improvement. This feedback is instrumental in helping suppliers enhance their performance over time.

In contrast, while onboarding statistics, inventory levels, and customer satisfaction rates may be relevant to operational discussions or internal assessments, they do not specifically address the qualitative aspects of how a supplier is meeting business expectations. For instance, supplier onboarding statistics focus on the efficiency of the onboarding process rather than the ongoing performance, and inventory levels pertain more to stock management rather than supplier evaluation. Customer satisfaction rates are broader metrics that include various factors beyond just the supplier's performance and may not directly impact the supplier's ability to deliver. Therefore, qualitative performance evaluations are the most direct and relevant method of communication regarding supplier performance.