What is one key responsibility of the customer Functional Lead in an Ariba P2P project?

The customer Functional Lead plays a crucial role in an Ariba P2P (Procure-to-Pay) project, with one of their primary responsibilities being to gather input from all functional departments. This entails collecting insights, requirements, and feedback from various teams such as procurement, finance, and accounts payable, ensuring that the solution aligns with the diverse needs of the organization. By engaging multiple functional areas, the Functional Lead helps facilitate a more comprehensive understanding of how the P2P process should be implemented, ultimately driving the success of the project.

This collaborative approach is vital, as it helps in identifying potential challenges and areas for improvement, enabling a smoother implementation of the Ariba solution. It also fosters a sense of ownership and involvement among different departments, which can enhance user acceptance and engagement with the new system.