Which activities should the customer's functional resources engage in with the Ariba Functional team?

Engaging with the Ariba Functional team provides significant value, particularly when it comes to administering the catalog in the system and addressing questions related to system support. This activity is vital for ensuring that the catalog is accurately representing the vendors and items available for procurement. It allows functional resources to maintain the integrity of the procurement process by updating items, managing pricing, and ensuring that users have access to the right products.

Working closely with the Ariba Functional team in this capacity fosters an environment where functional resources can clarify any system-related inquiries, troubleshoot user issues, and optimize the catalog for better procurement efficiency. This collaboration equips resources with the necessary insights to respond to end-user needs effectively, enhancing the overall user experience and ensuring compliance with procurement policies.