Which customer resource is primarily responsible for attending an Ariba P2P design workshop?

The Functional Lead is primarily responsible for attending an Ariba P2P (Procure-to-Pay) design workshop because this role encompasses a deep understanding of the business processes and requirements that are essential for successful implementation. The Functional Lead acts as a bridge between the technical team and business stakeholders, ensuring that the solution being designed aligns with business needs and goals.

The Functional Lead typically has extensive knowledge about procurement processes and can effectively communicate these needs during the workshop. Their involvement ensures that the final design effectively supports users, aligns with existing workflow requirements, and adheres to best practices within the organization. The Functional Lead's perspective ensures that any proposed system functionality meets the operational needs of the business.

While other roles, such as the Technical Lead, Project Manager, or Business Analyst, have significant contributions to the project, the primary responsibility for articulating and refining business processes during the design workshop generally aligns with that of the Functional Lead.