Which of the following are symptoms of resistance in the Business Transformation Management Methodology (BTM2) Change Management?

Resistance in the Business Transformation Management Methodology (BTM2) Change Management is often manifested through various symptoms that indicate challenges within an organization when it undergoes change. High productivity, increased collaboration, and consistent satisfaction suggest positive outcomes and acceptance of change, which are not indicators of resistance.

Conflicts, however, are a clear symptom of resistance. When individuals or groups within an organization are uncomfortable or opposed to changes being implemented, it can lead to disagreements and clashes in priorities or methods. This resistance to change can stem from various factors, including fear of the unknown, loss of control, or lack of engagement with the transformation process. Recognizing conflicts helps organizations identify areas where resistance is strong, allowing them to address concerns and facilitate smoother transitions. Therefore, conflicts serve as a critical marker in assessing the landscape of change management within an organization.